Ramp Report / App help
A little help. Back to fishing.
Help with your account, Pro access, saved ramps and contributions.
My Pro purchase isn’t showing
Sign in with the Ramp Report email used when you subscribed. In Account, choose Restore purchases. Use the Apple Account that made the purchase. Reconnect to the internet if verification is temporarily unavailable.
How do I cancel or request a refund?
Use Manage Apple subscription in Account, or open iPhone Settings → your name → Subscriptions. Apple handles subscription billing and refund requests. Deleting Ramp Report or your account does not cancel renewal.
How do I delete my account?
Open Account → Delete account. Sign in again if asked, then enter your account email to confirm. This removes the account and its linked contributions and access records. Local saved ramps are managed separately on your device. Email support if you cannot sign in.
What works without service?
Your saved basic ramp details and listed pins remain on this device. Search for new lakes, full Pro reports, photo loading, online maps and navigation routes need a connection. Saved details may be out of date.
A ramp location or detail is wrong
Use the correction action on that ramp and include the ramp name, lake, what changed and a reliable source if available. Follow current signs and operator guidance before traveling.
Where are my photo and reward?
Photos and local updates appear after review. Reward progress is in Account; each qualifying ramp counts once per track. Earned time can be claimed when available and does not change an Apple subscription.
Tell us what happened.
When reporting a bug, include your app version, iPhone model, iOS version and the steps that caused it. Share screenshots only after removing private information. Never send your sign-in code.
support@rampreportapp.com ↗